User Agreement

Effective: January 7, 2026

Table of Contents

1. Introduction

Welcome to Resumier. This User Agreement ("Agreement") is a legal contract between you ("User," "you," or "your") and Resumier ("we," "our," or "us"). By accessing or using our resume building application and services (the "Services"), you agree to be bound by this Agreement and our Privacy Policy.

PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.

2. Your Access to the Services

Eligibility

By using the Services, you state that:

You are at least 16 years old.
You have the authority to enter into this Agreement.
You are not prohibited from using the Services under any applicable laws.

Beta Services & Active Development

THE SERVICES ARE IN ACTIVE DEVELOPMENT ("BETA").

By using the Services, you acknowledge and agree that:

Work in Progress: The Services are actively being developed and will contain bugs, errors, and defects. We are not responsible for any issues, damages, or frustrations caused by these defects.
Preview Accuracy: The resume preview shown in the editor is an approximation. Due to differences in rendering technologies used to provide this service cost-effectively, the final generated PDF may differ in layout, fonts, or formatting from the preview.
No Guarantees: We do not guarantee that the Services will be error-free, stable, or that your content will be preserved.
AI Features: Some features use artificial intelligence to generate text or suggestions. You are responsible for reviewing and verifying all generated output before using it. We do not guarantee the accuracy, completeness, or suitability of AI-generated content.
Right to Shutdown: We reserve the right to modify, suspend, discontinue, or permanently shut down the Services at any time. To the extent reasonably feasible, we will make reasonable efforts to notify users of a permanent shutdown. We are not liable for any loss of data or service resulting from such actions.

3. Your Account

To use certain features of the Services, you may need to create an account. We use Auth0 for secure authentication.

Security: You are responsible for maintaining the confidentiality of your account credentials.
Responsibility: You are responsible for all activities that occur under your account.
Notification: You agree to notify us immediately of any unauthorized use of your account.
Account Deletion: You may delete your account at any time. Upon deletion, your access is revoked immediately, and your third-party accounts (Auth0 and Stripe) are permanently deleted right away. Your local data (resumes, usage history) will be retained for a 7-day period for security auditing and fraud prevention before being permanently deleted.

4. Your Content

You retain full ownership of the data, text, and other content you enter into the Services ("User Content").

License to Us: By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and display your User Content solely as necessary to provide the Services to you (e.g., to generate, render, and store your resume, and to provide AI-assisted features at your request).
Your Responsibility: You are solely responsible for your User Content. You represent that you own or have the necessary rights to all of your User Content.
Prohibited Content: You agree not to provide content that is illegal, infringing, hateful, harassing, deceptive, or otherwise harmful, or that violates the rights of others.
Content Deletion: When you delete any content (such as resumes or sections), it is immediately removed from your view. The data is retained for 7 days for security auditing and fraud prevention before being permanently deleted.

5. Our Content and Rights

The Services, including the "Resumier" name, logo, user interface, templates, and underlying technology, are the property of Resumier and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, lease, or reverse engineer any part of the Services except as permitted by applicable law.

6. Paid Services

We use Stripe to process payments. Purchases may include credits for resume generation (PDF creation) and credits for AI chat features.

Fees: You agree to pay all fees and applicable taxes associated with your purchase.
Credit Use: Credits are consumed when you generate a PDF or use AI chat features. If you update your resume and want a new PDF, you must regenerate it and spend new credits.
Credit Validity: Purchased credits expire 6 months after the date of purchase unless otherwise stated at checkout.
Refunds: Refunds are handled on a case-by-case basis and are generally not provided for unused credits, except as required by law.
UK/EU Consumer Right to Cancel (Digital Content): If you are a consumer in the UK or EEA, you may have a legal right to cancel within 14 days. By using credits or starting the digital service immediately after purchase, you request immediate performance and acknowledge that you may lose your cancellation right once the service begins, to the extent permitted by law.
Pricing Changes: We reserve the right to change pricing at any time. Changes will not apply retroactively to purchases already completed.

7. Things You Cannot Do

When using the Services, you agree not to:

Use the Services for any illegal purpose or in violation of any applicable law.
Attempt to reverse engineer, decompile, hack, disrupt, or bypass security measures of the Services.
Use the Services to transmit malware, viruses, or other harmful code.
Interfere with the operation of the Services or other users' enjoyment of the Services.
Abuse, circumvent, or attempt to bypass rate limits, quotas, or credit systems.
Use the Services to infringe intellectual property rights or impersonate others.

8. Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, RESUMIER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:
(A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
(B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY;
(C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT; OR
(D) YOUR RELIANCE ON ANY OUTPUT OR CONTENT GENERATED THROUGH THE SERVICES (INCLUDING AI FEATURES).

For users in the UK and EEA: Nothing in this Agreement excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Cap on liability (where allowed): To the extent permitted by law, our total liability for any claim relating to the Services is limited to the amount you paid to us in the 3 months before the event giving rise to the claim.

9. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Resumier and its operator from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or related to your use of the Services, your User Content, or your violation of this Agreement or applicable law.

10. Governing Law and Jurisdiction

This Agreement is governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement. If you are a consumer and have your habitual residence in the EU/EEA, you may also benefit from mandatory consumer protections under the law of your country of residence.

11. Termination

This Agreement remains in effect until terminated by either party. You may terminate by deleting your account or stopping use of the Services. We may suspend or terminate access at any time if we believe you have violated this Agreement, if required by law, or to protect the Services or other users. Upon termination, your right to use the Services ends immediately.

Sections that by their nature should survive termination will survive, including intellectual property, limitations of liability, indemnification, and governing law.

12. Changes to This Agreement

We may modify this Agreement from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Agreement.

13. General Terms

Severability: If any provision of this Agreement is held to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.
Entire Agreement: This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and Resumier regarding the Services and supersedes all prior agreements and understandings.
No Waiver: Our failure to enforce any right or provision of this Agreement will not be considered a waiver of such right or provision.
Assignment: We may assign or transfer this Agreement in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign your rights or obligations without our prior written consent.
No Third-Party Beneficiaries: This Agreement does not confer any rights or remedies on any person or entity other than you and us.

14. Contact Us

If you have any questions about this User Agreement, please contact us at support@resumier.com.